Policies and privacy policy

Policies
and privacy

Tailored solutions for your business

Processing of personal data

1) Confidential treatment of personal information

  • Personal information is treated confidentially in accordance with our privacy policy.
  • Use only for the purposes described.
  • Committed to comply with relevant personal data protection legislation.

2) Purpose of data collection

  • The purpose of collecting personal data is to assess and contact interested and qualified candidates for vacant positions in our company.
  • Data is stored on secure servers within the EU.

3) Use for anonymous statistics

  • Data in this database can be used to generate anonymous statistics.
  • The data is used collectively and individual users cannot be identified from the data used.

4) Storage of data

  • Your data is generally stored in our CV bank for 360 days.

5) Data editing options

  • You can edit or update your data at any time.
  • Inactivity for over 360 days leads to data deletion.
  • You can also delete your data by logging in and selecting “delete user” or contact us.
Read more about our data processing agreement here

General terms and conditions

For consulting services

  1. Purpose

1.1. These terms and conditions (hereinafter the “Terms”) govern the agreement between PULS Human Relations ApS (hereinafter the “Company”) and the customer (hereinafter the “Customer”) regarding the provision of consulting services.

  1. Scope of services

2.1. The Company provides consulting services in accordance with the Customer’s specifications and the agreed deliverables.
2.2. The services may include, but are not limited to, consulting, implementation, project management and interim management.
2.3. The Customer remains responsible for the final implementation and decisions based on the Company’s recommendations.

  1. Payment terms

3.1. The fee is based on agreed hourly rates, fixed price agreements or project-based prices.
3.2. The Customer must pay invoices within 8 days of the invoice date. Interest may be charged for late payment.

  1. Postponement, Cancellation & Termination

4.1. If the Customer postpones an agreed service for more than 2 weeks and requires continued engagement, the Company may invoice an additional fee.
4.2. Cancellation of an ongoing consultancy service requires a minimum notice of 14 days. All work performed up to the time of cancellation will be invoiced.
4.3. Either party may terminate the agreement with 30 days’ written notice.
4.4. If the Customer terminates the agreement before completion of the agreed services, the Company is entitled to payment for the work performed and documented.

  1. Confidentiality

5.1. Both parties undertake to keep all information exchanged confidential and shall not disclose it to third parties without prior written consent.
5.2. The obligation of confidentiality shall survive termination of the agreement.

  1. Intellectual property rights

6.1. The Company retains ownership of all methods, frameworks and existing materials used in the service.
6.2. All customized deliverables created for the Customer belong to the Customer upon full payment, unless otherwise agreed in writing.

  1. Liability & Compensation

7.1. The Company is not liable for indirect, incidental or consequential damages, including lost profits or lost business opportunities.
7.2. The Company’s total liability cannot exceed the amount paid by the Customer for the services within the past three months.

  1. Recruitment ban

8.1. The Customer undertakes not to employ or directly engage any consultant provided by the Company for a period of 12 months after completion of the service, unless otherwise agreed.

  1. Force Majeure

9.1. Neither party shall be liable for delays or non-performance of the agreement due to events beyond their control, including but not limited to natural disasters, pandemics, war or government intervention.

  1. Dispute resolution

10.1. Any disputes must first be attempted to be resolved by negotiation in good faith.
10.2. If a dispute cannot be resolved, it must be settled by the courts in the country where the Company is registered.

  1. Changes

11.1. These Terms can only be amended in writing and must be signed by both parties.

For recruitment and search

  1. Purpose

1.1. These general terms and conditions (hereinafter referred to as the “Terms”) set out the terms of the agreement between the recruitment company PULS Human Relations ApS (hereinafter referred to as the “Company”) and the customer (hereinafter referred to as the “Customer”) regarding recruitment and search tasks.

  1. Services

2.1. The Company will provide recruitment and employment services in accordance with the Client’s specifications and needs as defined in the requirements specification prepared.
2.2. The Company reserves the right to select suitable candidates for the position based on its professional judgment and experience.

  1. Payment terms

3.1. The Customer pays the Company a fee for each successful recruitment according to the applicable agreement/offer.
3.2. The fee is settled in three installments, where the payment terms are net cash 8 days.

The rates are distributed as follows:

  • The installment (34% of the agreed amount) is invoiced upon acceptance of the offer.
  • Rate (33% of the agreed amount) is invoiced upon initial meeting with candidates.
  • The installment (33% of the agreed amount) is invoiced upon contract signing with one of the presented candidates.

3.3. In case of late payment, the Company reserves the right to charge interest in accordance with applicable law and any collection costs.

  1. Postponement of an agreed task at the Customer’s request

4.1. If Customer wishes to postpone the recruitment or search process for more than 2 weeks and wants the candidates to remain in the process, this activity will be invoiced with an amount corresponding to rate 2 in the current offer.
4.2. If the process is resumed later, any additional costs will be agreed separately between the parties.

  1. Cancellation

5.1. If the Customer wishes to stop the process before the task is completed, 80% of the agreed amount will be invoiced, regardless of where in the process the Customer stops. Already invoiced installments will be offset against the total amount. Termination must be notified in writing.
5.2. If the Company wishes to terminate the agreement, no further costs will be incurred by the Customer. The Company may terminate the agreement if the Customer defaults on its payment obligations or otherwise materially breaches the agreement.

  1. Customer’s own recruitment

6.1. If the Customer hires one of the presented candidates within 6 months after either signing the contract or an unfinished process, 80% of the agreed amount will be invoiced immediately.
6.2. A presented candidate is defined as any candidate who has been introduced to the Customer in writing or verbally by the Company, regardless of whether there has been a formal meeting.
6.3. If Customer hires a Presented Candidate through a third party within this period, the same billing terms apply.

  1. Confidentiality

7.1. Both the Company and the Customer undertake to maintain the confidentiality of any information exchanged between the parties in connection with the recruitment process.

7.2. The parties may only use such information for the purpose of the recruitment process and may not disclose or publish it to third parties without the written permission of the other party, unless required by law.

  1. Disclaimer of liability

8.1. The Company accepts no liability for any loss or damage that the Client may suffer as a result of using the Services, including loss of profit, loss of business opportunity or indirect damages.
8.2. The Company cannot be held responsible for errors or omissions in a Candidate’s information, including but not limited to erroneous information in CVs, references or background checks.
8.3. The Client acknowledges that the Company cannot guarantee the successful hiring of candidates and that the ultimate responsibility for the hiring decision lies with the Client.

  1. Dispute resolution

9.1. Any disputes between the parties in connection with these Terms shall be resolved by negotiation in good faith.
9.2. If a dispute cannot be resolved by negotiation, it shall be settled by the courts of the country where the Company has its head office.

  1. Changes

10.1. These Terms can only be amended or supplemented in writing and must be signed by both parties to be valid.

Administration

Head office

Copenhagen: Hørskætten 6A, 2630 Taastrup

Vejle: Vindinggård Ringvej 1, 7100 Vejle

Sonderborg: Mariegade 8a, 6400 Sønderborg

Phone hours

Monday to Friday 09.00 – 15.00

Contact details

You are always welcome to contact us at:

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